Terms of Service & Legal Notice
Last updated: January 2025
These Terms of Service govern your use of the BACK EUROP Deutschland website and the services we provide. By accessing our website or requesting our services, you agree to be bound by these terms.
1. Legal Information
Name: BACK EUROP Deutschland GmbH & Co. KG
Legal Form: Freigestelltes Institut / Freigestelltes Kreditinstitut (exempt institution / exempt credit institution)
BaFin-ID: 10108402
Bak Nr.: 108402
Registered Office: Daimlerstr. 10, 50189 Elsdorf, Deutschland
Email: [email protected]
Tel: +49 221 888 966 0
Website: back-europ.it.com
2. Nature of Services
BACK EUROP Deutschland is a nationwide wholesale network of family-run trading companies serving producers of baked goods, desserts and ice cream. Our range includes:
- Imported raw materials such as nuts, seeds and dried fruits
- Snack supplies for daily branch operation
- Hygiene products supporting food safety concepts
- High-quality, compliant packaging solutions
- Technical equipment for daily operations
- Raw materials for the artisanal production of ice cream
3. Accuracy of Information
We take great care to ensure the accuracy, security and timeliness of our services.
- The scope of products and conditions depends on your individual requirements and the range you choose
- Product availability and prices may vary and are confirmed in the applicable offer
- Specific conditions and responsibilities are set out in the applicable delivery and service agreements
Nothing on this website constitutes a binding offer. The scope and terms of any delivery are governed by the applicable agreements and conditions.
4. Free Consultation
Your first consultation with BACK EUROP is free of charge and carries no obligation. During the consultation, we will:
- Discuss your business, production and requirements
- Explain the products and solutions we offer
- Outline the conditions that would apply
- Answer your questions about working with us
If you choose to proceed, we will provide you with clear information on prices and the applicable terms before any delivery begins.
5. Prices and Conditions
The first consultation is free. Prices for our products depend on the range and quantities you choose. All prices and conditions will be explained clearly and transparently before you decide to proceed, and you will receive the applicable terms in writing.
6. Limitation of Liability
BACK EUROP provides its services with due care based on the information you provide and the applicable service terms. We make reasonable efforts to ensure quality and timeliness, but we do not guarantee:
- The correctness of data supplied by you or third parties
- Uninterrupted product availability where this depends on factors beyond our control
Our liability is governed by the applicable delivery and service agreements and applicable law. BACK EUROP shall not be liable for losses arising from incomplete or incorrect data provided by you, except in cases of proven negligence or willful misconduct.
7. Confidentiality
We maintain strict confidentiality regarding your business, personal and commercial information, in accordance with our Privacy Policy and applicable data protection regulations. We will not disclose your information to third parties except:
- With your explicit consent
- To partners and service providers bound by confidentiality obligations
- When required by law or regulation
8. Website Use
The information on this website is provided for general informational purposes only and does not constitute a binding offer or a guarantee of availability. We make reasonable efforts to keep the information current, but it may not reflect the most recent developments.
Any delivery or service is governed by the applicable agreements and conditions.
9. Complaints Procedure
If you have a complaint about our products or services, please contact us in writing at:
Email: [email protected]
Postal: BACK EUROP Deutschland GmbH & Co. KG, Daimlerstr. 10, 50189 Elsdorf, Deutschland
We will acknowledge receipt within 5 business days and provide a full response within 30 days. If you are not satisfied with our response, you may seek independent legal advice.
10. Governing Law and Jurisdiction
These Terms of Service are governed by German law. To the extent permitted by law, any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts competent for the registered office of BACK EUROP Deutschland in Germany.
11. Changes to Terms
We reserve the right to update these Terms of Service at any time. Material changes will be notified to existing customers. Your continued use of our services after such changes constitutes acceptance of the updated terms.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Email: [email protected]
Tel: +49 221 888 966 0
Address: Daimlerstr. 10, 50189 Elsdorf, Deutschland